Last updated: 5/19/26
General Terms and Conditions
The following Terms and Conditions (“Terms”) contain the terms and conditions applicable to you and your access to and use of the AFT Fasteners & Industrial Supply website (https://www.aftfasteners.com, the “Site”), including the mobile versions and any successor site(s), regardless of how accessed, as well as your purchase of goods from AFT. When used herein, the terms “AFT,” “we,” “us” or “our” refer to AFT Fasteners & Industrial Supply.
Your use of the Site and purchase of goods is at all times subject to these Terms, as the same may be modified by us, and all applicable laws, rules and regulations. Please read these Terms carefully.
1. Acceptance of Terms. BY ACCESSING AND USING THE SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IMPORTANTLY, SECTION 13 CONTAINS AN ARBITRATION AGREEMENT WHICH STATES THAT YOU MUST ARBITRATE INSTEAD OF GOING TO A COURT BEFORE A JUDGE AND JURY. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE. Except where prohibited by law, these Terms may be changed, modified or altered by us in our sole discretion at any time without prior notice. If we materially change the Terms, we will notify you through a notice, updated Terms on the Site and/or by email (sent to the email address specified in your account, if any), prior to or upon the change(s) becoming effective. Accordingly, when you access or use the Site, you should check the date of the Terms and be aware of any changes since the last version. Your continued use of the Site following the posting of any changes to these Terms means that you accept such changes. Your access to and use of the Site will be governed by the Terms in effect at the time of such access or use.
2. Use of the Site. The content and information posted by us on the Site may be used only for informational, personal or other purposes authorized by us. By accessing and using the Site, you represent and warrant that: (a) all information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 18 years of age or older; and (d) your use of the Site does not violate any applicable law, rule or regulation. The Site are intended for use by residents of the United States (“U.S.”) or non-residents that agree to use the Site in accordance with U.S. laws, these Terms and the Privacy Policy (“Privacy Policy”). By using the Site, you further represent and warrant that you meet these residency requirements. Use of and access to the Site is void where prohibited.
3. Unauthorized Use. You may not use the Site for any unauthorized use or for any illegal or unlawful purpose. Any unauthorized use or violation of these Terms may immediately and automatically terminate your right to use and access the Site and may subject you to legal liability. Appropriate legal action may be taken for any illegal or unauthorized use of the Site. We may remove any unauthorized content, links, etc. without notice. Some examples of unauthorized, illegal or unlawful use of the Site include, but are not limited to:
a. Copying, modifying, displaying, performing, distributing, republishing or retransmitting any content or material (including, by way of example, images and text), in whole or in part, from/on the Site without our prior written consent;
b. Collecting usernames and/or email addresses of users for the purpose of sending unsolicited email;
c. Using a framing or similar technique without our prior written permission;
d. Creating or maintaining any link from another website to any page on the Site without our prior written permission;
e. Criminal or tortious activity, including fraud, spamming, spimming (spam by instant message), sending of viruses or other harmful files, copyright infringement, patent infringement or theft of trade secrets;
f. Covering or obscuring the banner advertisements on the Site, if any, via HTML/CSS or any other means;
g. Any automated use of any system, such as using scripts, to alter content;
h. Interfering with, disrupting or burdening the Site or the networks, systems or services connected to the Site;
i. Using any automated system or software to extract data from the Site for commercial purposes (including “screen scraping”);
j. Attempting to impersonate another user or person at checkout or otherwise;
k. Using the account, username or password of another user or disclosing your password, as applicable, to any third party or permitting any third party to access your account;
l. Displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the Site on behalf of that person, such as placing commercial content on the Site;
m. Using the Site for any harassing, threatening, libelous, abusive, obscene or privacy-invading purposes; or
n. Using the Site in a manner inconsistent with any applicable law, rule or regulation.
4. Links to Third Party Sites. The Site may provide you with links or other access to other websites, services, products or content of third parties (“Third Party Sites”). We have no control over, and do not endorse, any Third Party Sites’ services, products or content. You acknowledge and agree that you access such Third Party Sites at your own risk and are wholly responsible for making your own independent judgment regarding your use or interaction with the same. We recommend that you read the terms of use and privacy policies of each Third Party Sites that you access.
5. Privacy Policy. You agree to our collection, use and sharing of your information, including personal information, as set forth in our Privacy Policy. All provisions of the Privacy Policy are incorporated by reference herein.
6. Products, Content and Specifications. The inclusion of any products or services on the Site does not imply or warrant that these products or services will be available at any particular time. Products included on the Site may be unavailable, may have different attributes than those listed or may actually carry a different price than that stated on the Site. In the event a product is listed at an incorrect price due to typographical error or error in pricing or other information, we will have the right to cancel orders of any such product, whether or not the order has been confirmed and/or your credit card or other payment method has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we will refund any such charges within a commercially reasonable period of time after cancellation. The actual color of products you see will depend in part on your computer system, and we cannot guarantee any color or texture or detail of actual products will be accurate. In no event will anything contained in these Terms or any area of the Site be construed as a representation or guarantee with respect to any content, services or products. We do not guarantee the accuracy, completeness or usefulness of any descriptions or other content. Further, we do not endorse, and are not responsible for, the accuracy and reliability of any opinion or statement made on the Site by any third party, including but not limited to, customers, manufacturers, vendors, distributors or suppliers of products and services sold through the Site. We assume no responsibility or obligation to modify or remove any inaccurate content. In addition, we may make changes to information about price, availability or other product attributes without notice. We reserve the right, without prior notice, to limit the order quantity on any product or service, to refuse service to any customer or to cancel any order, including after it is submitted. We also may require additional verifications or other information prior to the acceptance and/or shipment of any order. Your receipt of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. With respect to the shipment of products and services sold through the Site, risk of loss and title for items purchased from the Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. It also is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from the Site. By placing an order, you represent that the products ordered will be used only in a lawful manner, in accordance with all applicable laws, rules and regulations, including copyright law.
7. Property; Intellectual Property. All content of the Site (including, without limitation, text, graphics, icons, images, clips and software) is protected by copyright, trademark and other laws. Names, logos, taglines, icons and marks on the Site are the exclusive property of AFT, all rights reserved, and may not be used by you without our prior written permission. Unless otherwise indicated, all other intellectual property appearing on the Site is the property of its respective owner. We reserve all rights not expressly granted in and to the Site’s content and services.
8. Termination of Access and/or Account. In addition to any right or remedy that may be available to us under these Terms or under applicable law, we may limit, suspend or terminate your access to the Site at any time, with or without notice, and with or without cause. We also may refer any information on alleged or actual illegal activities, including your identity, to the proper authorities.
9. Indemnity. You agree to defend, indemnify and hold AFT, its subsidiaries, affiliates, suppliers and licensors, and its respective officers, agents, partners and employees (harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, issued by any third party due to or arising out of your use of the Site in violation of these Terms and/or arising from a breach of these Terms (including, without limitation, any breach of your representations and warranties set forth herein).
10. DISCLAIMER OF WARRANTIES. YOUR USE OF THE SITE AND PURCHASE OF PRODUCTS ARE AT YOUR SOLE RISK. THE CONTENT AND INFORMATION POSTED ON THE SITE, AND THE PRODUCTS AND SERVICES ACCESSIBLE OR AVAILABLE THROUGH THE SITE, ARE MADE AVAILABLE TO YOU “AS IS” WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, AFT DISCLAIMS AND EXCLUDES ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE SITE, ITS CONTENT AND THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THE SITE.
11. LIMITATION ON LIABILITY. IN NO EVENT SHALL AFT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF GOODWILL, LOSS OF REPUTATION, COST OF COVER DAMAGES OR INTANGIBLE LOSSES OF ANY KIND ARISING FROM YOUR USE OF THE SITE, YOUR INABILITY TO USE THE SITE, OR THE PRODUCTS OR SERVICES AVAILABLE THROUGH THE SITE, EVEN IF THE WEBSITE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, AFT’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF: (I) THE PURCHASE PRICE FOR THE ITEM AT ISSUE, IF APPLICABLE; OR (II) $10.00.
12. Governing Law. These Terms and your use of the Site will be governed by federal and Texas law, regardless of the conflict of law provisions thereof and regardless of where you live or from where you access or use the Site.
13. Arbitration/No Class Action. Except where prohibited by law, as a condition of using the Site, you and we agree that any and all disputes, claims and causes of action (collectively, “Claims”) arising out of or connected with the Site or your purchase of products shall be resolved exclusively by binding arbitration under the rules of the American Arbitration Association (“AAA”), including the Supplementary Procedures for Consumer-Related Disputes, for full and final settlement of such Claim, applying the Federal Arbitration Act and other federal arbitration laws. You and we also agree that (a) any Claims will be resolved individually and not through any class action; (b) if a Claim proceeds in court anyway, we both waive any right to a jury trial; and (c) either you or we may seek a court injunction regarding intellectual property infringement. Arbitration does not involve a judge or jury. Although court review of an arbitration award may be limited, an arbitrator is empowered to award the same damages and relief as a court, including injunctive relief or statutory damages. Unless the AAA arbitrator determines that your Claim was frivolous, we will (i) reimburse you for the Fees paid by you, and (ii) will not seek reimbursement from you for our attorneys’ fees and costs associated with the arbitration. You and we further agree that an award and any judgment confirming it only applies to the arbitration in which it was awarded and cannot be used in any other proceeding except to enforce the award itself and any post-arbitration action seeking to enforce an arbitration award or action seeking equitable or injunctive relief shall be brought exclusively in the courts of the State of Texas, or the United States District Court for the Northern District of Texas. For any Claims that are not subject to arbitration, if any: (y) the exclusive jurisdiction and venue for proceedings involving Claims shall be the courts of competent jurisdiction sitting within the State of Texas (the “Forum”), and the parties hereby waive any argument that any such court does not have personal jurisdiction or that the Forum is not appropriate or convenient; and (z) you and we waive any and all rights to trial by jury with respect to any Claims. You agree that you must assert all claims against us within one (1) year from the date of the applicable purchase or, if no purchase was made, from the date the claim first accrued.
14. Contact Information. If you have questions about these Terms, you can contact us at 204 South 6th Avenue, Mansfield, TX 76063 or (877)-844-8595.
Additional Vendor Terms
The following additional Terms apply to vendors who work with us, along with the terms set forth in the applicable purchase order.
1. AFT reserves the right of final approval of product, procedures, processes and equipment.
2. All special processes required by any purchase order must be performed by qualified personnel.
3. AFT reserves the right to review and approve a vendor’s Quality Management System. Standard QMS requirements include:
a. Vendors providing special processing must maintain a system for validating processes.
b. Customer-directed sources must operate in accordance with approved specifications and standards as dictated and controlled by the customer in question.
c. Suppliers initially approved for use via Certification (ISO9001, AS9100, ISO17025, AS9120, etc.) must notify AFT of any changes to that certification.
4. Vendors shall maintain the proper identification and revision status of specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data. Unless noted otherwise on the face of a purchase order, the latest revision level is to be used.
5. AFT reserves the right to approve or specify any designs, tests, inspection plans, verifications, use of statistical techniques for product acceptance, and any applicable critical items including key characteristics.
6. AFT reserves the right to designate requirements for test specimens for design approval, inspection/verification, investigation or auditing.
7. Vendors are required to:
a. Implement and maintain a suitable Quality Management System that ensures delivery of conforming product.
b. Notify AFT of nonconforming product.
c. Obtain AFT’s approval for nonconforming product disposition.
d. Prevent use of counterfeit parts.
e. Notify AFT of changes in product and/or process, changes of vendors, and changes of manufacturing facility locations.
f. Flow down to external providers all applicable requirements, including customer requirements.
g. Ensure their personnel are aware of the contribution to product conformity, product safety, and the importance of ethical behavior.
h. Retain all records associated with each purchase order for a period of no less than 7 years, unless otherwise specified.
8. All vendors are monitored for on time delivery and quality performance.
9. AFT expressly reserves the right of access by us, our customers and regulatory authorities to the applicable areas of all facilities, at any level of the supply chain, involved in the order and to all applicable records.
10. All vendors providing Calibration Services must:
a. Maintain certification to ISO17025, ISO10012-1, ANSI Z540-1 (or equivalent) or be otherwise approved by our organization.
b. Provide reporting of “As Found” and “As Left” status if the item is found to be out of tolerance.
c. Identify calibration standards used.
d. Utilize calibration standards traceable to NIST
Additional Plating Terms
The following additional Terms apply to products that involve plating. It is generally recognized that even after employing all the science known to us, and capable personnel with years of training, there remain variables in the electroplating and metal finishing industries. Therefore, the following Terms will apply to all relevant sales.
1. AFT warrants that processing and finishing shall meet customer’s specifications supplied in writing with the order and that such processing and finishing shall be free from defects in material and workmanship at time of delivery. If the customer specifies methods and procedures to be followed, we will assume no responsibility for the correctness of such methods and procedures or the result when they are followed. In the absence of full disclosure by the customer of the use of material or parts to be process or finished, we assume no liability for subsequent failures or defects.
2. Our liability for any cause related to plating is limited to (a) the cost of direct labor and material or product lost or directly damaged by our processing or (b) three times our processing charges on such materials, whichever is the lesser. Credit will be made to the customer account for the value outlined above. Our charges are based on this policy limiting liability. By placing your order, you expressly agree to this limitation.
3. No claim for shortage in weight, defect or count will be allowed unless made within three (3) working days after receipt of material or merchandise by the customer or customer’s consignee to whom it was delivered. A shrinkage or defective quantity in bulk processing of two percent (2%) shall be allowed without charge or liability. We will in no event be responsible for weight counts or other inspection functions for merchandise received from third parties on behalf of customer.
4. To assert a claim, the customer must return any material or merchandise processed by us for our inspection. No claim shall be allowed until such inspection is performed by AFT.
a. Notice of defect must be given verbally within 3 working days and in writing within 10 working days from date of delivery.
b. Materials returned must not have been altered structurally or chemically since processing by AFT. Processing or assembly of any such rejects by you or any other party shall constitute waiver of any liability on our part.
5. We assume no liability for any loss or damage to merchandise or material while in transit to or from our factory, if damaged by on customers trucks or any third person acting in our or the customer’s behalf.
6. In the event that results of metal finishing operations are unsatisfactory due to metal imperfections, changes in grade or composition of materials, manufacturing and/or fabrication imperfections, usages for which the plating or other finishing operation was not reasonably designed, and similar variable which we have no control, the customer will be required to pay contracted amount for the finishing operation performed.
7. We reserve the right, at our option, either to reject work or to charge extra for finishing any base material below agreed standard.
8. We assume no responsibility for defective plating on strip and related plate work on materials previously plated by other vendors.
9. Parts with multiple coatings by multiple vendors will have clear instructions of previous coating performed written in detail on the purchase order provided. Without proper documentation and both written and legible prints provided, AFT will hold no liability for damage of coatings by a previous vendor.
Additional Machine Part Terms
The following additional Terms apply to certain machine parts.
1. All purchase orders must include a plating specification if AFT does not have specification already on file will request from customer.
2. Legible print must be with purchase order and parts.
3. A bill of materials must be provided on all parts requiring two process on the same part.
4. If a part was coated by a previous vendor, the purchase order should reference and draw clear attention to work done by another coating vendor. If there is no reference and the previous coating is damaged, AFT will hold no liability for coating damage from previous vendor.
Specific handling and packaging requirements should be indicated on your purchase order. Any information you feel pertinent to proper handling and processing of your components is appreciated in detail.
If AFT does not have the required information above, we will contact customer and hold from processing until information received.
Additional Fastener Terms
The following additional Terms apply to certain fasteners.
1. Fasteners are counted and billed in bulk by weight count; please indicate product weight on your purchase order. This allows AFT to quickly reference our received weight and verify that all product was received. AFT does not have piece-count capabilities on bulk product, so we verify all product in and out by weight.
2. Bulk processing of fasteners does have some fallout in processing; two percent (2%) shall be deemed acceptable.
3. For products involving the baking of components for hydrogen relief, AFT needs Rockwell Hardness/Grade of the bolt on the purchase order and/or customer-specified baking time on the purchase order. If the material is not listed and customer does not state the baking time required, AFT is not liable for issues with bolt cracking or breaking.